The Active Risk Blog


John Frain, VP of Customer Services & Support at Sword Active Risk   Since taking over Support a year ago my focus has been to review how our development teams and support services work together to ensure we operate as a customer focused organization. By this I mean an organization that actively listens and supports customers and has processes in place to feedback user suggestions to improve service and product development.   I was able to meet many of you at last year’s Global Conference series, during which time I collected a lot of useful feedback and insights about our product and our customer services.   It was a great opportunity to really understand not just what we were doing well, but also the areas where you felt we could improve, as well as provide a vehicle for you to provide product feedback that could ...  



A new white paper from Active Risk   The latest in an occasional series of white papers that tackle the more strategic elements of risk management, we aim to explain the Three Lines of Defence (3LOD) framework, and how it can be applied to your organisation (regardless of size). Most importantly, we will explain the business benefits you can expect to achieve as a result.   3LOD has been widely adopted by financial institutions internationally; however, there is much within it that is equally applicable to every enterprise, not just those in the financial sector. In the modern organisation there are many different functions and teams involved in managing and controlling risk.   The 3LOD approach brings together those diverse disciplines – something that we have long been recommending from an enterprise risk management standpoint. 3LOD provides a framework for good governance. ...  



Risk-based thinking to make its debut in ISO9001:2015   At last risk management is starting to go mainstream, and about time too you may be thinking. Risk and its counterpart opportunity go hand and hand, and should be the mainstay of most businesses. However, outside of certain industries that are often highly regulated, few talk explicitly about risk management. Due out later this year, with ISO9001:2015 we are seeing an evolution of the approach to the international quality standard which is soon to be underpinned by ‘risk-based thinking’.   This brings awareness of risk to a whole new audience. It ensures that risk is no longer treated as a separate activity, instead it is and incorporated within processes and aligned to the needs of the business. ISO9001:2015 is adopting a new common format that is being introduced across all ISO standards, ensuring that standards ...  



ARM goes from strength to strength as it is selected by leading international players – Nick Scully COO of Sword Active Risk reports...   2014 was another good year for ARM. We counted many new high profile international companies as customers. In the utilities and energy sector we welcomed Ameren from North America, Bruce Power from Canada, Vector from New Zealand and Petronas, as any motor sport fan will know, from Malaysia. Also from Canada we said hello to transportation company Metrolinx, and international packaging company Orora. In the finance sector we signed up several new organisations including TSB in the UK. And we've been busy in the Middle East too, with new customers in real estate and transportation.   During 2014, we have seen the successful roll out of ARM 7 which is now gaining much momentum and being implemented by customers from ...  



Following our musings back in September as to what made a great risk management team, we have now published an infographic. Based on our previous comprehensive survey supplemented with anecdotal evidence gathered during many high profile deployments of enterprise risk management solutions, the infographic shows the various personality types required to make up a strong risk team.   In our experience, to be truly effective the ideal risk team includes a combination of technicians, drivers and evangelists. By having a mix of different skills and talents the group as a whole performs better. For example, technicians need evangelists to help them sell the benefits of risk management to other departments, including the Board. The risk team also needs some drivers to ensure that objectives are achieved, projects stay on track and are brought to a successful conclusion.   To read more,