ARM Incident Management provides comprehensive capabilities for documenting, reporting and investigating all types of incidents, from workplace accidents and injuries to environmental breaches, through to quality issues and IT security violations and system downtime.
ARM Incident Management provides a cost-effective tool which can be deployed to all employees and relevant supply chain partners. This ensures all incidents can be accurately and consistently logged and that standardized processes are being followed. Incidents and all related information such as investigations, responses and regulatory data are collected in a single system reducing the administrative burden.
As part of ARM, the most comprehensive enterprise risk management solution, ARM Incident Management uniquely brings incident data together with risk and opportunity information. This enables management to see the overall picture, identify where controls need tightening and provides a growing knowledge base of successful controls, fallbacks and actions. Management can also set targets for incident reduction and monitor progress against goals.